Opening the letter
I am writing to complain about ...
I am sorry to tell you that ...
I am writing to reference to ...
Explaining why you are dissatisfied
These seems to have been an error.
There appears to be a mistake / a misunderstanding.
Requesting action
I would be glad if you would look into the matter.
Suggesting action
The best solution would be to ...
I'd like to suggest that ...
Monday, April 13, 2009
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